Terms and Conditions

1. Company

niakas.com is a commercial branch of Niaka Aliki & SIA OE based in Corfu, 3rd Par. El. Venizelou 4, ZIP 49100 with licence number 08.29.E.61.00.00515.01 issued by the Greek National Tourism Organization and the special distinctive title Niakas travel.


2. Acceptance of General Terms of Use

Use of this site means that you are above 18 years old and that you possess the legal right and ability to use it in accordance with the terms and conditions set herein. The present terms and conditions apply to all the services presented in our site and provided either directly or through distributors. By accessing, browsing and using our website and/or by proceeding with a reservation, you acknowledge having read understood and agreed to the terms and conditions set out below (including the privacy statement).


3. Accommodation

Through its web site Niakas Travel gives the possibility to book on line a wide range of accommodations as well additional travel services. The description of each accommodation has been prepared to the best of our knowledge and according to information given by the suppliers we cooperate with, in order to be as correct and reliable as possible.
Niakas Travel declines any responsibility in case of not correct information not depending from its will.


4. Rating


A wide range of accommodation is presented in our site. Official rating of each accommodation is shown in the description.


5. Room types

Single Room: Contains one single bed.

Double Room: Contains two single beds or one double bed and is suitable for either one or two people.

Triple Room: usually a double room with an extra bed in the form of a camp bed, rollaway bed.

Studios: one space room for 2 or more persons equipped with kitchenette.

Apartments: Formed by one, two or three bedrooms (according to the description) and a separate living room with kitchenette.

Suites: Unless otherwise stated in the hotel descriptions a junior suite typically comprises a larger room with a luxury area, whilst a suite has a separate bedroom and living room


6. Basis

RR: room rate. The price does not include any meal

BB: breakfast is provided in continental, riched or American style either served or buffet

HB: Breakfast and one warm meal per day (normally dinner)

FB: Breakfast, lunch and dinner are included in the price

AI: (All Inclusive) In addition to breakfast, lunch and dinner coffee and cake or ice cream is served at specific times of the day. Drinks are normally local products. The All Inclusive content, drinks, meals (and times) can vary from hotel to hotel.


7. Arrival/Departure

Check-in time on arrival is usually at 14:00. In case of earlier arrival the room may not be ready and it will be necessary to wait for a while.
Checkout time on departure is usually at 11.00 unless differently specified at the apartment/hotel.


8. Damages / Complaints during stay

Guests are obliged to report any damages to indoor/outdoor furnishings and fittings to the reception, the hotel manager or house owner, and will be responsible for any eventual charges. Damages, which are not reported during the stay and for which the owner makes a claim will be later charged to the guest.
Any complaints must be reported to the manager of the hotel/apartment/villa before clients’ departure in order to be dealt with on the spot. Any complaints received after clients’ departure will not be considered.

9. Domestic Animals

Pets are not allowed in every accommodation. In cases, where there are exceptions, it is mentioned in the description. Non-compliance can lead to refusal of occupancy of the booked accommodation. Guests are personally responsible for obtaining regulations regarding the import of animals. Generally, pets are forbidden in swimming pools for hygienic reasons, and any damage caused by pets is to be reported immediately to the reception, the hotel manager or the house owner. Pet owners will be required to cover the costs of any damage caused. (See Damages)


10. Booking procedure, Confirmation, issue and dispatch of travel documents

Available accommodations are marked with a “Book” sign and can be booked by using a credit card or sending a bank transfer as specified in the section “Payments”
For accommodations marked with a “on request” sign, an answer to your request will be sent within 48 hours.
When the selected accommodation is available an option of 2 -3 days will be given in order to finalize the booking within this period. Payment details as per section “Payments”

Reservation form has to be filled in with the necessary data and submitted.
Confirmation received from our reservation department must always be checked by the user in order to secure that
All the details (names, dates etc.) are correct. In case of any error occurs the user must inform Niakas Travel within 24 hours.
The total price includes all taxes, the booked meals as well as cleaning and linen and towel change.
Once the purchased is completed and the full payment has been done travel documents (voucher) will be sent.


11. Payments

A. Bank Deposit

In case that the arrival date is more than 30 days from the moment of the reservation, a 25% deposit has to be sent by bank transfer, while the rest of the amount must be sent 21 days prior to arrival by bank transfer as well.
This option cannot be applied to reservations in early booking discount or to other special offer for which full payment is required quite in advance from the hotels.
For faster performance a receipt of the transaction can be sent to our reservation department by e-mail or fax.

B. CREDIT CARD – via secure-pay PIRAEUS BANK OF GREECE

Now, with the new One-Click-Pay service, for even faster and more secure transactions with a single click.

C. Pay Pal
Make your reservation online using major credit cards and PayPal. All payment transactions are conducted on PayPal’s secure servers.

12. Cancellation Policy

– For cancellations up to 90 days before the start of the rental, the 20% deposit will be returned in full minus a 30 euro handling fee.
–  For cancellations less than 90 days before the start of the rental, no reimbursement shall be made of the deposit.
–  For cancellations less than three days before the start of the rental or in case of no-show, your credit card will be charged for the full amount of your booking.

In case of premature departure no refund will be given.


12. Amendments

Amendments (new check-in/check-out date, different type of rooms, and different number of persons) of an already confirmed reservation are allowed, provided that there is availability for the new request.

– In case of modifications made up to 90 days before the start of rental, no charges shall apply.
–  Modifications made less than 90 days before the start of the rental, shall be handled on a case-by-case basis at the sole discretion of Niakas travel.

The change of hotel will be considered as a cancellation of the original reservation and it is submitted to cancellation policy.

Extending Stay

If you wish to extend your stay we will do our best to try to assist you, but do keep in mind that, an extension is not always possible particularly during peak season.

Non-show: In case of No Show = No claim for refund can be accepted.


13. Rejection of the Transaction

Failure to pay or the unauthorized use of your credit card will involve cancellation of your reservation.


14. Privacy

We maintain high ethical standards and care diligently for the protection and confidentiality of your personal data. Niakas Travel does not collect or store in any way your credit card details. The payment procedure and the verification of your data through a bank assure the absolute safety of your transaction.